True or False: If an important client calls while you are with another client, you should take the call immediately.

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Taking an important client’s call immediately while with another client is generally not advisable because it can disrupt the ongoing service and show a lack of respect for the client you are currently attending to. Professionalism in the beauty business involves ensuring that each client feels valued and prioritized during their appointment. By choosing to let the call go to voicemail or wait until you are finished with the current client, you maintain a focused and respectful atmosphere, ensuring that no one feels neglected. This approach can also foster better long-term relationships, as clients appreciate personal attention during their treatment. In scenarios where you are unable to attend to a client immediately, it is best to communicate with them afterward to address any needs they might have.

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